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Privacy Policy

1. Introduction

Mindful Mushkins is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, purchase products, download resources, or book services with us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Mindful Mushkins is operated by [Your Full Business Name], a company registered in [Country/Region]. For the purposes of data protection law, we are the “data controller.”

3. What Information We Collect

We may collect the following information from you:

When you visit our website:

  • IP address

  • Browser type and version

  • Pages visited and time spent on site (via cookies or analytics tools)

When you make a purchase or booking:

  • Full name

  • Email address

  • Phone number (optional)

  • Billing/shipping address

  • Payment information (processed securely via a third-party provider)

  • Details of the products or services you’ve purchased

When you subscribe to our newsletter or contact us:

  • Name and email address

  • Any other information you choose to provide in your message

4. How We Use Your Information

We only use your information where it is lawful to do so. This may include:

  • Processing and fulfilling orders

  • Delivering digital downloads and workshop confirmations

  • Responding to your enquiries or support requests

  • Sending updates or newsletters (if you've opted in)

  • Improving our website and user experience

We will never sell or rent your data to third parties.

5. Lawful Basis for Processing

We process your data under one or more of the following lawful bases:

  • Contract – to fulfill your purchases or bookings

  • Consent – when you opt in to marketing

  • Legitimate Interests – e.g., to improve our services or understand user behaviour

  • Legal Obligation – to comply with UK law (e.g., tax or accounting requirements)

6. Data Sharing & Third Parties

We may share your data with trusted third-party providers who help us operate our business (such as payment processors, email services, and delivery services). These providers are required to keep your data secure and only use it for the intended purpose.

We may also disclose your information if required to do so by law or to protect our legal rights.

7. How We Store & Protect Your Data

  • All data is stored securely using encryption and password protection.

  • Payment information is handled through secure, PCI-compliant processors (e.g., Stripe, PayPal).

  • We regularly review our data security practices to ensure your information is protected.

8. Cookies

We use cookies and similar technologies to:

  • Track website usage

  • Improve performance

  • Remember your preferences

You can control cookies via your browser settings. See our [Cookie Policy] for more information.

9. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal requirements)

  • Object to or restrict certain types of processing

  • Withdraw consent at any time (for example, unsubscribe from marketing)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: [Insert Email Address]

10. Retention

We only retain your personal data for as long as necessary to:

  • Fulfil the purposes for which it was collected

  • Meet legal, accounting, or reporting obligations

For example:

  • Order records are typically retained for 6 years (HMRC requirement)

  • Email marketing data is kept until you unsubscribe or request removal

11. Children’s Privacy

Our website is designed for educators, parents, and schools. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. The latest version will always be available on this page with the effective date at the top.

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